Cookie Policy

What Are Cookies?

A cookie is a small text file that a website saves to your browser when you visit. The file contains a short string of data — usually an ID or a preference — that the site can read the next time you come back. Cookies are not programs and they cannot access other files on your device.

Cookies have been part of the web since the mid-1990s. They're the reason you stay logged in to a site between visits, why your shopping cart doesn't empty when you close a tab, and why a site remembers which language you prefer. Without them, most modern websites would be significantly less usable.

Not all cookies are the same. Some are essential — the site won't work without them. Others are optional, and some are set by third-party services like Google Analytics rather than by us directly. This policy explains each type clearly.

How Rocketplay Uses Cookies

We use cookies for four purposes: to keep core site functionality working, to remember your preferences, to understand how players use the platform, and to monitor technical performance. We do not use cookies to serve you third-party advertisements or to track you across other websites for retargeting.

When you first visit Rocketplay, you will see a consent notice. You can accept all cookies, accept only essential ones, or customise your preferences by category. Your choice is saved and respected on every subsequent visit.

Strictly necessary cookies are always active — they cannot be switched off because the site literally cannot function without them. All other categories are optional and you can change your mind at any time.

Cookies We Use

The table below lists every cookie we set, grouped by category. We've included the cookie name, what it does, how long it lasts, and who sets it. We update this list whenever we add, modify, or remove cookies.

Third-Party Cookies

Some cookies are set by third-party services that we use, not by Rocketplay directly. The main ones are Google Analytics (for usage data) and Cloudflare (for security and performance). These services have their own privacy policies that govern how they handle data.

Google Analytics data is stored on Google's servers. We have configured our Google Analytics implementation to anonymise IP addresses, which means individual users cannot be identified from the data we receive. We do not share Google Analytics data with any other third party.

Cloudflare operates as a security layer between your browser and our servers. It uses cookies to distinguish legitimate traffic from automated bots and DDoS attacks. Cloudflare's data handling is governed by its own privacy policy available at cloudflare.com.

We do not allow any advertising networks or data brokers to set cookies on our site. If you see a cookie on our site that isn't listed in this policy, please tell us so we can investigate.

Managing and Disabling Cookies

You can manage your cookie preferences at any time through our cookie consent tool — look for the cookie icon in the corner of the page. Changes take effect immediately and your updated preference is saved.

You can also manage cookies directly through your browser settings. Every major browser lets you view, block, and delete cookies. Below are links to the cookie settings pages for the most common browsers: Chrome, Firefox, Safari, and Edge all have "Privacy" or "Security" settings sections where you can find these controls.

Blocking all cookies will break core site functionality. You won't be able to log in or make transactions if strictly necessary cookies are blocked. We recommend using the consent tool rather than your browser settings for a more tailored approach.

If you use multiple devices or browsers, your cookie preferences are stored locally — they won't automatically carry over. You'll need to set your preferences on each device separately.

Local Storage and Similar Technologies

In addition to cookies, we use browser local storage to save certain preferences — for example, whether you've dismissed a notification or your preferred lobby layout. Local storage is similar to cookies but stored differently in your browser and does not expire automatically.

We do not use local storage to track you or to store sensitive information like login credentials or payment details. It is used purely for convenience — to make the site feel familiar when you return.

You can clear local storage through your browser's developer tools or by clearing your browsing data. Note that this will reset any preferences you've saved on the site.

Changes to This Policy

We review and update this Cookie Policy whenever we make changes to how we use cookies — for example, when we add a new analytics tool or remove one we no longer use. The "Last updated" date at the top of the page reflects the most recent revision.

If we make significant changes — such as introducing a new category of cookies or sharing data with a new third party — we will notify registered players by email in advance. Minor updates (like adding a new cookie within an existing category) will be reflected in the cookie table without a separate notification.

Questions and Contact

If you have questions about our use of cookies, want to report an unrecognised cookie, or want to know more about how a specific cookie works, contact our support team via live chat or email. We will respond clearly and promptly.

Cookie-related privacy concerns can also be directed to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you feel they haven't been handled satisfactorily by us.